Experience
25 years in infrastructure
Lead AWS Security Engineer
Smurfit WestRock | 2023 - Present
Remote (Oklahoma)
- Cloud security architecture and compliance
- AWS infrastructure protection
- Security framework implementation
Technical Account Manager / Enterprise Act Engineer II
Amazon Web Services | 2019-07 - 2023-01
Denver/Portland, USA
- Strategic advisory for enterprise accounts
- Well-Architected Framework reviews
- Infrastructure Event Management (Incident Commander)
- C-level technical advisory
Key achievements:
- Chat platform scaling: 5,000 -> 20,000 sessions/hour
- Mesh WiFi telemetry: 10 million subscriber devices
- GDPR/CCPA-compliant Data Lake architecture
Cloud Support Engineer - Analytics
Amazon Web Services | 2018-03 - 2019-07
Cape Town, South Africa
- Amazon Kinesis support
- Elasticsearch/OpenSearch troubleshooting
- Big data architecture guidance
Cloud Support Engineer II - Networking
Amazon Web Services | 2014-10 - 2018-03
Cape Town, South Africa (Amazon Development Centre)
- VPC packet-level debugging
- Direct Connect troubleshooting
- ELB/Route 53 support
- Internal tools mastery (Arcturus, K2, Athena-ops)
Key achievements:
- Subject Matter Expert (SME) - Networking
- Mastered internal control plane tools
Network Engineer
Clickatell | 2012-04 - 2014-09
Cape Town, South Africa
Key achievements:
- Kenya PoP Deployment: Deployed redundant Point of Presence in Safaricom data center in 72 hours
Senior Network Engineer
Business Connexion (BCX) | 2009 - 2012-03
South Africa
- Legacy Nortel infrastructure management
- LAN/WAN architecture
- Process Control Network segregation
Senior Customer Engineer
Business Connexion (BCX) | 2008-09 - 2009
South Africa
Key achievements:
- Cross-border Active Directory consolidation (3 countries)
- Exchange migration without data loss
IT Manager
Zululand Wireless Networks | 2006-05 - 2008-09
South Africa
Key achievements:
- Traffic Shaping Solution: Engineered QoS solution using packet marking, connection state tracking, time-based access controls
Senior Systems Engineer
First Technology | 2005 - 2006
South Africa
Microsoft Engineer
Mondi Kraft | 2001 - 2004
South Africa
- Production-critical IT infrastructure
- Windows Server/Exchange administration
Electrical Apprentice
Richards Bay Coal Terminal (RBCT) | 1993 - 1996
Richards Bay, South Africa
Infantry
South African National Defence Force | 1991 - 1992
South Africa
Key achievements:
- Vasbyt: 90km military endurance march over 3 days